Frequently Asked Questions

General

Many of our products contain essential oils. We use all essential oils responsibly and in safe levels, however, all products should be used at your own discretion or in consult with your trusted healthcare practitioner. It is especially advisable to consult your healthcare practitioner before using products during pregnancy, while breastfeeding or taking medication.

Some of our products contain essential oils at percentages that are not suitable for young children. Please read the Directions for each product on this website and on your product packaging before using with young children, and always store out of reach of small children and pets.

All of our products have been created for our own family first (who have highly sensitive skin) and do not contain harsh chemicals. Many of our products can even be soothing for sensitive skin. However, everyone is different and reacts to things differently at different times and stages of one’s life, and so all products should be used at your own discretion or in consult with your trusted healthcare practitioner.

With Pure Creations products, we recommend patch testing before use.

If you experience any irritation, discontinue use immediately.

All of our products are handcrafted with natural and organic ingredients that each serve a beneficial and/or functional purpose. As our products do not contain filler ingredients or harsh preservatives, you may find that they work a little differently to mass-produced products and need to be stored in a certain way, or used within a certain time frame after opening to ensure best results.

We always recommend reading the Directions on your product labels before use, in order to experience the full benefits of our products, and to achieve the desired results. For further information, please read through the information provided on this website or contact us.

Oral Care

Our Minty Teethpaste blends contain certified organic menthol and no stevia.

Our Sweet Mint Teethpaste and Sweet Mint Charcoal Teethpaste contain certified organic pure stevia and no added menthol*.

Our Sweet Orange, Sweet Aniseed Teethpaste, and Organic Fresh Clove Charcoal Teethpaste contain certified organic pure stevia and are mint- and menthol- free.

With the addition of certified organic menthol, our Minty Fresh, Minty Charcoal and Minty Blast are perfect for those who enjoy the fresh, cooling sensation of a minty toothpaste. Minty Fresh and Minty Charcoal are refreshing. Minty Blast contains extra mint and menthol, making it extra-refreshing.

All of our Sweet Teethpaste blends (Sweet Mint, Sweet Mint Charcoal, Sweet Orange, and Sweet Aniseed) and our Organic Fresh Clove Charcoal Teethpastes contain a small amount of pure organic stevia, which serves to soften the blend and complement the essential oils. These Teethpastes do not leave a ‘stevia aftertaste’ in the mouth as you may have experienced upon consuming stevia, and are suitable for those who prefer a milder toothpaste.

*Please note that menthol is a naturally occurring constituent of peppermint, the essential oil used in our Sweet Mint and Sweet Mint Charcoal Teethpastes. For a totally mint- and menthol- free Teethpaste please see our Sweet Orange, Sweet Aniseed, and Fresh Clove Charcoal Teethpaste blends or check out our delicious Cinnamon & Clove Teethpowder.

First and foremost, Teethpaste and Teethpowder helps cleanse and detoxify the mouth by binding to and absorbing plaque build-up and unwanted microbes to effectively remove these from the mouth. Our Teethpaste and Teethpowder can also help alkalise and balance the pH of the mouth, which in turn creates an environment that bad bacteria, such as those that cause plaque and decay, cannot survive in. By cleansing, detoxifying and balancing the oral microbiome of your mouth, Teethpaste and Teethpowder help remove any barriers and biofilms that would inhibit natural remineralisation, and thus supports the correct conditions for enamel to be remineralised naturally by internal bodily processes.

Lifestyle, eating habits and environmental toxins can all contribute to the leaching of minerals from the teeth, known as demineralisation, which can lead to enamel erosion, sensitivity and cavities. Brushing with Teethpaste or Teethpowder helps to strengthen teeth and gums, while outpacing demineralisation. By strengthening your teeth, Teethpaste and Teethpowder can also help protect teeth from staining, plaque, decay and cavities.

Enamel remineralisation begins with healthy saliva. Healthy saliva in optimum amounts is vital to whole-body health and wellbeing, including oral health.

For example, saliva is responsible for:

  • protecting and lubricating the oral environment,
  • providing enzymes to begin the digestive process,
  • enabling taste and speech,
  • balancing microbiome and,
  • carrying hormone secretions that stimulate internal remineralisation of teeth and gums, necessary for preventing tooth decay.

Ideally, saliva should be at a pH of 7, neither too acidic (which causes enamel damage) or too alkaline (which causes calculus build-up). Healthy dentine is naturally pearly white and enamel is actually translucent.

If saliva is too acidic enamel becomes porous, making it more vulnerable to staining, chipping and crumbling. What you eat and drink will have both a direct impact (on contact) and indirect impact (nutritional, hormonal) on the pH of your saliva.

Your teeth are connected to every other part of your body. Inside the root canal of your tooth are blood vessels, cells, connective tissues and nerves. In a balanced state of health, the roots of the tooth draw nutrients into the root canal – like a tree draws water and nutrients from the soil through its roots and into its trunk, all the way to its leaf-tips. This nutrient flow, necessary for the integrity and health of each tooth, is regulated by the hypothalamus which tells the parotid gland – the main salivary gland – to produce the parotid hormone. In turn, the parotid hormone triggers the flow of dental fluid to the teeth. However, when the parotid gland or the hypothalamus itself is compromised, such as by poor diet, lifestyle choices, stress and/or exposure to toxins, EMFs etc., the flow of this vital life-giving fluid may be reversed, meaning the minerals and nutrients are instead sucked away from the teeth, initiating degeneration and setting the stage for tooth decay and cavities.

We Love Organics Organic Oral Care range is designed to help nurture, maintain and support healthy oral hygiene and ecology. Our oral care is not designed to substitute a well-balanced and health-nurturing lifestyle and diet.

Most of our Teethpastes are a natural grey-beige colour, from the certified organic bentonite clay and activated charcoal that is the base for all of our Teethpaste blends. Our Organic Minty Charcoal, Organic Sweet Mint Charcoal, Organic Fresh Clove Charcoal Teethpastes and Organic Teethpowder contain additional certified organic activated charcoal which is why they are dark grey/black.

We Love Organics Organic Oral Care is blissfully free from artificial, natural and/or organic colourings and the natural colour of Teethpaste may vary slightly between batches.

Yes. Our Teethpaste & Teethpowder do feel different to most other toothpastes because they do not contain fillers such as glycerin, sugars or gums to add volume, body or foam. Initially Teethpaste and Teethpowder will feel less full in your mouth, but you will get used to the different texture and find it is highly effective at cleansing your teeth and gums and that your mouth feels great!

Our oral care is holistically formulated with ingredients that support general oral health and can help improve oral hygiene naturally.

Foaming agents, also known as dispersants or surfactants, come in many guises and include SLS, a common ingredient in industrial detergent known to strip surfaces of grease and oil; or triclosan which is an environmental toxin that bio-accumulates in waterways harming wildlife.

It is a common misconception that if toothpaste doesn’t foam it won’t clean, but that simply isn’t true! Using Teethpaste or Teethpowder will actually make your teeth feel cleaner than ever before as well as leaving your teeth noticeably brighter, and this is because Teethpaste/powder binds and remove plaque and bacteria from the mouth, and does not leave behind a residue or film on teeth and gums.

Glycerin is a sugar alcohol, naturally occurring during the alcoholic fermentation of sugars, but most of the glycerin we find in food and some personal care products comes from the hydrolysis of fats and oils, or through the fermentation of yeast, sugar or starch. We use very small amounts of Certified Organic Vegetable Glycerin in some of our Pure Creations products, as a humectant and emollient, but leave it out of our We Love Organics oral care products.

We use small amounts of certified organic pure stevia to lightly sweeten some of our Teethpaste blends. Stevia comes from the green leaf of an herbal plant that has been cultivated and consumed in South America for over 1500 years. It has an antimicrobial effect on bacteria, including bacteria that cause cavities and plaque.

No! All of our oral care products are blissfully free from all flavourings, including Artificial, Synthetic, Natural and even Organic flavourings (all of which may contain long lists of undesirable components that are not beneficial to oral health). Instead, our oral care products are flavoured with parts of real plants, either in the form of pure essential oils (extracted without the use of chemicals), or by whole or powdered herbs/spices. If you can taste peppermint in our oral care, for instance, then you are tasting the essential oil compounds extracted without the use of chemical solvents from real peppermint leaf – not a manufactured synthetic flavour.

Yes! Our Organic Swishing Oils and Organic TeethDrops can both be used as natural mouthwash substitutes.

Our oil-based mouthwash options are hydrating, antimicrobial and can help remove bacteria which causes bad breath. Our oil-based Swishing Oils and TeethDrops also help promote healthy saliva production and a balanced oral microbiome which is essential for remineralisation and preventing cavities.  

Oil pulling with our Organic Swishing Oils is an effective way to detoxify the mouth of food debris and bacteria, alkalise the mouth, and reduce the adhesion of plaque to teeth, gums, and tongue, which in turn can help prevent cavities and bring about positive improvements in oral hygiene.

Yes. Our Swishing Oils are a holistic mouthwash that thoroughly detoxifies the mouth. It is hydrating and alkalising, unlike conventional mouthwashes which can be drying and deplete natural oral microbiome. After using our Swishing Oil to detoxify your mouth rinse your mouth with warm water, then brush your teeth with Teethpaste or Teethpowder to clean.

Although the practice of oil pulling can be conducted with many oils, not all oils are created equal or are beneficial for teeth and gums. Our holistically balanced Swishing Oils will help enhance your Swishing practice to give you the best possible results. Our unique combination of specially chosen, carefully sourced, pure, certified organic, antimicrobial and nutrient-dense oils may help improve your oral hygiene simply by swishing. Our Swishing Oils are easy-to-use and pleasant to swish with, and the convenience of a purpose-made bottle ready for use makes this essential oral care habit easier than ever to incorporate into your daily routine, and support the longevity of your teeth.

We Love Organics Oral Care range only contains pure organic essential oils of the highest quality that have been extracted without the use of solvents or chemicals. Read more about our ingredients here.

Not only do these essential oils give our Teethpaste their distinctive pleasant taste, but their antibacterial properties can also neutralise the bacteria in your mouth responsible for enamel erosion, plaque build-up, and halitosis (bad breath). The result is delicious toothpaste full of real, natural plant flavour.

Bentonite Clay and Activated Charcoal – two core ingredients in our Organic Teethpowder and Teethpaste products – carry a powerful negative charge, which seeks out and binds to positively charged bacteria and heavy metals via a process called adsorption. For this reason, it is best not to use metal utensils with these products as these ingredients may bind to any metals they are exposed to, which may compromise the potency of these ingredients (their maximum adsorption potential) and therefore the detoxification benefits of our products. We searched high and low for a hygienic, tidy solution that was easy to use and keep clean, and worked well with our products, and landed on this Reusable Silicone 2-in-1 Scoop & Spatula.

Orders

Once your order has been collected by our courier, it should be delivered to you within 5 business days. If you have not received your order in this time frame, please contact us.

For more information, please view our Shipping page.

If it has been more than 5 business days since your order was collected by our courier, and your order has not been delivered in this time and we have not already made contact with you, please contact us so we can follow up with the courier.

In the unlikely event that your order has been delivered to you in a damaged condition, or you have been sent incorrect items, please get in touch with us within 24 hours.

If an item is faulty or the incorrect items were supplied, we will replace them. Please choose carefully as we do not offer change of mind returns.

Yes, we can! To order products from both our Trade Me Store and our website at a combined shipping rate, please contact us with your order

Yes, we can! However, please note that we cannot accept international orders via our website at this time; we are only able to provide international shipping via email. 

For shipping to all countries outside New Zealand, please contact us to arrange this via email and receive 15% off all prices shown on this website (cost less Goods & Service Tax).

It is helpful if you can let us know what you might like to order, as well as your full delivery address, so we can provide you with the correct shipping options for your location based on your proposed order size and weight.

Once we have finalised your order with you, we will organise a Card Payment Link for your purchase, which will be charged in NZD. All orders, including international orders, will only be processed once payment has been made.

Any orders placed via our website without a New Zealand shipping address will automatically be refunded minus payment processing fees, so please do not place international shipping orders via our website. Always contact us directly at .